Lance Walker

Lance Walker is the former CEO of Accuro Health Insurance and Cigna Life Insurance, and the former CEO of Loyalty New Zealand. Before this he ran marketing agencies, including his own consultancy specialising in customer relationship marketing.

Blog Post by Lance Walker

November 4, 2024 4 min read

The Human Dimension in Tech Business Cases

I’ve written, read, approved (and rejected) many business cases in my time. Jeff Bezos we ...

November 4, 2024 4 min read

The Critical Importance of Customer Experience in the Insurance Sector

Differentiation in the insurance sector is a constant challenge. Insurance products are ...